Privacy Policy
Personal Data We Collect
Personal Data refers to any information that can identify you as an individual. We collect and process this information in specific ways, detailed below. We'll explain when and why we need certain information from you, and what happens if you choose not to provide it. Without essential Personal Data, we might not be able to provide our Services to you, either because this information is crucial for our service or because we're legally required to collect it.
Throughout this policy, when we mention "ReviveMyPhoto," "our," "we," or "us," we're referring to ReviveMyPhoto. This policy covers all our digital touchpoints - apps, services, features, software, and website (collectively called "Services") unless explicitly stated otherwise.
Information you provide to us
- Registration and Profile Information: When creating your account, we collect basic information like your name, company details, email, address, and phone number.
- Photo Information: To restore your photos, we need your original photographs and may ask for additional details about them. Using our Services means you agree to our Photo Privacy Notice.
- Communications: When you reach out to us, we receive information you share, such as your name, email, job details, company information, location, and message content. We may track email engagement to improve our service quality.
- Payment Information and Purchase History: For purchases, our trusted payment processor handles your payment details, while we maintain records of your service purchases.
- Marketing Information: If you join our mailing list, we collect contact information like your name and email.
Information collected via automated means
- Usage Information: We automatically collect data about how you use our Services, including login times, device details, identifiers, browsing activity, and interaction patterns.
- Cookies and similar technologies: These tools help us deliver a better experience, enhance our services, and optimize our marketing efforts.
Information we obtain from third parties
- Social media information: We maintain social media presence, and your interactions there follow their privacy policies while being incorporated into our data practices.
- Third-party login information: Using services like Google or Facebook to log in shares certain profile data with us, including registration details and friend lists.
- Other sources: We may receive your data from marketing partners, public sources, and data providers.
How We Use Personal Data
Your location may affect the legal basis for how we process your data. Here's a clear breakdown of our purposes and legal grounds:
| PURPOSE | DESCRIPTION | LEGAL GROUND (WHERE REQUIRED UNDER APPLICABLE LAW) |
|---|---|---|
| Providing the Services | We use Personal Data to operate, maintain, and provide our Services. | Performance of a contract |
| Personalization | We use your Personal Data to personalize your experience and offer quality restored photos. | Performance of a contract, Consent |
| Support | We use Personal Data to provide technical support. | Performance of a contract |
| Fraud prevention | We use your Personal Data to keep our Services secure and prevent fraud. | Performance of a contract, Legal obligation, Legitimate interest |
| Customer relationship management | We process your Personal Data for customer relationship management. | Performance of a contract, Legitimate interest, Consent |
| Communicating with you | We use your email and other Personal Data to contact you for administrative purposes. | Performance of a contract, Consent |
| Analytics and product development | We use Personal Data to analyze usage trends and improve our Services. | Legitimate interest, Consent |
| Marketing | We process your Personal Data for marketing purposes. | Legitimate interest, Consent |
| Administrative and legal purposes | We use Personal Data to enforce this Policy and comply with legal obligations. | Performance of a contract, Legal obligation, Legitimate interest |
| Generating anonymized or aggregate data | We use Personal Data to generate anonymized or aggregate data. | Performance of a contract, Legitimate interest, Consent |
How We Share Your Personal Data
We share your Personal Data with third parties only in these specific situations:
- Service providers and partners: We work with trusted partners who help run our Services. They may access your data to provide their services, including analytics through providers like Google Analytics.
- Affiliates: We may share data with our company family - affiliates, subsidiaries, and branches - when necessary.
- Legal: We'll share data when required by law, court orders, or government requests.
- Business changes: During corporate changes like mergers or acquisitions, your data may be transferred.
- With permission: We'll share your data when you give us permission, like sharing your restored photos.
How Long We Keep Your Data
We keep your Personal Data only as long as needed for our services or as required by law. We consider factors like service type, our relationship with you, and legal requirements when deciding how long to retain data.
Your Data Rights
Depending on your location, you have these important rights:
- Access and Portability: You can request a copy of your data we hold.
- Corrections and Deletion: You can ask us to fix or remove your data.
- Processing Limits: You can ask us to restrict how we use your data.
- Consent Control: You can withdraw any permissions you've given us.
- Complaints: You can file concerns with privacy regulators. Contact us first - we'll need to verify your identity.
To exercise these rights, reach out using our contact information below. We'll verify your identity to protect your privacy.
External Services
While we may link to other services, we don't control their privacy practices. Review their policies before sharing information.
Data Protection
We use strong security measures to protect your data, though no online system is completely secure. Visit our website to learn more about our security practices.
Children's Privacy
We don't knowingly collect data from anyone under 13. Please alert us if you discover any unauthorized minor's data in our system.
Policy Updates
When we update this policy, we'll note the revision date above. Major changes will be announced through our Services, email, or other communications.
Contact Us
ReviveMyPhoto manages your Personal Data as described here. For questions or to exercise your rights, please reach out: support@revivemyphoto.com